The operating system for craft chocolate makers
Recipes. Batches. Costs. Sourcing. Compliance. Wholesale. Retail POS. Customer CRM. AI content. Integrations. 183+ features in one platform built exclusively for bean-to-bar.
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The industry has the passion.
It just doesn't have the tools.
Craft chocolate makers use handwritten production logs, spreadsheets for recipes, their email inbox as a wholesale CRM, a basic register for retail, and Google to navigate FDA compliance. They hire copywriters for label copy and spend hours on social media. They don't know their true cost per bar.
Cacao Craft replaces all of it — recipes, batches, inventory, wholesale, retail POS, customer CRM, compliance, AI content, integrations, and analytics — in a single platform that understands the bean-to-bar workflow — from the moment cacao arrives to the moment an invoice gets paid.
Your chocolate lineup, fully organized
Recipe & Product Catalog
Store every bar recipe with full ingredient breakdowns, cacao percentages, weights, and costs. Recipe versioning tracks every change. AI-enhanced descriptions at the click of a button. Cost simulator lets you ask 'what if cacao goes to $15/kg?' and see the impact instantly. Clone recipes and scale for larger batches.
7-step workflow from sorting to packaging
Batch Production Tracker
Log every production batch with a step-by-step checklist matching the actual bean-to-bar process: sorting, roasting, winnowing, grinding, tempering, molding, packaging. Roast profiles, yield tracking at every stage, QC notes, and live cost-per-bar calculation. Compare batches side-by-side to find what worked. Clone successful batches as templates.
12 AI tools trained on your brand voice
AI-Powered Content Suite
Generate tasting notes (4 styles), label copy, brand stories, Instagram bios, social media captions, wholesale pitch emails, grant applications, and complete press media kits — all personalized from your actual recipe and origin data. Grand Cru users can train the AI on their brand voice so every output sounds like them. Not generic — chocolate-specific.
Finally know what your bars actually cost
True-Cost Calculator
Most makers underestimate their true cost per bar. Our calculator accounts for yield loss at every production stage — sorting, winnowing, refining, tempering — plus labor hours, packaging, overhead, and equipment depreciation. Equipment costs flow automatically from the equipment tracker. See suggested retail and wholesale prices instantly.
For your tasting room, shop, and markets
Retail POS & Customer CRM
Tablet-friendly point-of-sale designed for speed at the counter. Log walk-in sales in seconds — products auto-fill from your recipe catalog. Monthly heat map calendar shows daily revenue patterns. Full customer CRM with purchase history, VIP tagging, segments, communication log, and AI-powered email campaigns for marketing.
Replace the email inbox nightmare
Wholesale CRM & Invoicing
Manage wholesale accounts with payment terms, communication timeline, and health scoring that flags at-risk accounts before they churn. Create orders with line items, generate professional PDF invoices and packing slips in one click. Track outstanding payments with aging analysis. Revenue dashboard with channel breakdown, product P&L, and seasonal forecasting.
| Account | Orders | Revenue | Status |
|---|---|---|---|
| Green Street Market | 12 | $2,340 | active |
| Artisan Foods Co-op | 8 | $1,680 | active |
| Copper & Vine | 5 | $890 | active |
| The Nook Cafe | 2 | $340 | lead |
From allergens to SQF audits
Compliance & Labeling
Auto-generate allergen declarations from recipe ingredients. FDA Nutrition Facts panels calculated from 16 ingredient types. Track FDA registration, Prop 65, and cottage food compliance. International labeling requirements for EU, UK, Canada, and Australia. SQF/BRC audit preparation with persistent 25-item checklist across 5 categories.
Shopify, Faire, Square, Stripe, PayPal
Sales Integrations
Connect all your sales channels and see unified revenue. Shopify syncs DTC orders. Faire syncs wholesale marketplace sales. Square syncs POS transactions from markets and events. Stripe and PayPal sync payment data. All channels feed into one revenue dashboard with channel-by-channel breakdown. Log manual sales for any channel not connected.
Enterprise-grade for elite producers
Equipment, Traceability & Sustainability
Track every piece of equipment with maintenance schedules and depreciation that feeds your cost engine. Full lot-to-bar traceability with PDF export for food safety audits. Sustainability dashboard with cacao miles, carbon footprint, production waste tracking, and ESG goals. Supplier quality scorecards rate your origins on quality, reliability, and communication.
Win awards and learn from your customers
Awards, Feedback & Growth
Database of chocolate awards (ICA, Academy of Chocolate, Good Food Awards) with submission tracking and AI-powered grant applications. Create shareable tasting feedback forms for customers — collect star ratings on appearance, aroma, flavor, texture. Production calendar with month-view batch scheduling. 52-article searchable help center built in.
Simple pricing that grows with you
Start with a 14-day free trial. No credit card required. Upgrade as your business grows.
- Unlimited recipes with versioning & cost simulator
- Unlimited cacao origins with fermentation & drying data
- Full 7-step batch tracking with roast profiles
- Inventory with low-stock alerts & expiration tracking
- Cut test grading (ICCO 100-bean method)
- Prop 65 lead & cadmium test log
- True-cost calculator (ingredients + labor + overhead)
- AI tasting notes, label copy & social posts
- Brand story generator
- US compliance basics & allergen declarations
- 1 user
- Everything in Bean
- Wholesale CRM with communication log
- QuickBooks Online integration (push invoices, pull expenses)
- Shopify, Faire, Square, Stripe, PayPal integrations
- Revenue & P&L dashboard with channel breakdown
- Corporate gifting & custom orders pipeline
- Subscription / chocolate-of-the-month club
- QR-code public lot pages (scannable traceability)
- Capacity planner with bottleneck warnings
- PDF invoicing & sell sheets
- Award & grant tracker with AI applications
- Production calendar & scheduling
- Recipe scaling calculator
- Advanced CRM with tags, segments & email campaigns
- Customer feedback forms (shareable)
- 5 team accounts
- Everything in Bar
- AI compliance doc generator (HACCP, SSOP, recall plans, FSMA 204)
- AI Roast Profile Optimizer (no competitor has this)
- Multi-location operations (kitchens, retail, pop-ups)
- EUDR compliance with GPS plot mapping & DDS export
- Lot-to-bar traceability with PDF export (SQF/BRC)
- Recall simulation tool with mock scenarios
- Cacao market price tracker & forecast analyzer
- Equipment tracker with depreciation → cost integration
- International compliance (EU, UK, Canada, Australia)
- Account health scoring & profitability analysis
- Advanced P&L with seasonal analysis & CSV export
- Sustainability dashboard (carbon, waste, ESG goals)
- AI brand voice + media kit generator
- Custom brand colors + white-label logo
- Unlimited team accounts
- Dedicated onboarding & support
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We're building the platform the craft chocolate industry has been waiting for. Join the waitlist for early access and founding member pricing.
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